Benjamin Aronov
Developer Advocate
Benjamin Aronov is a developer advocate at Vonage. He is a proven community builder with a background in Ruby on Rails. Benjamin enjoys the beaches of Tel Aviv which he calls home. His Tel Aviv base allows him to meet and learn from some of the world's best startup founders. Outside of tech, Benjamin loves traveling the world in search of the perfect pain au chocolat.
May 2, 2024
Boosting Chatbot ROI: Human Agent Request Deflection
Learn how to build Conversational AI agents that nudge users to interact with virtual assistants, reducing human agent requests by up to 30%. Implement Vonage's effective strategy for deflecting immediate human agent requests and enhance customer experience.