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Node.js

What's next?

The following resources will help you learn more about using NCCOs in your Voice API applications and enable you to build sophisticated call menus:

  • The source code for this tutorial on GitHub
  • Contact Center Augmentation use case
  • NCCO guide
  • NCCO reference
  • Text to speech guide
  • DTMF guide
  • Voice API reference documentation

Build a Call Menu

Create an interactive voice response (IVR) menu to handle customer calls

Available on:
Node.js
Steps
1
Introduction
2
Prerequisites
3
What you will build
4
Install the dependencies
5
Create the server
6
Create the answer webhook
7
Create the DTMF webhook
8
Create the event webhook
9
Configure your Voice application
10
Run it!
11
Conclusion
12
What's next?
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